Customer Service
Customer Service
Welcome to Hey Girl Customer Service! We are here to help you with any questions or concerns.
Contact Us
Email: leapcosmeceuticals@gmail.com
Response Time: We aim to respond to all inquiries within 24-48 hours.
Frequently Asked Questions
How do I track my order?
Once your order ships, you will receive an email with tracking information. You can also check your order status by logging into your account.
What payment methods do you accept?
We accept all major credit cards, debit cards, and various local payment methods available in Egypt.
How long does shipping take?
Domestic orders within Egypt typically arrive within 3-7 business days. Shipping times may vary based on your location.
Can I change or cancel my order?
Please contact us as soon as possible if you need to change or cancel your order. Once an order has been shipped, it cannot be cancelled.
What if my product is damaged?
If you receive a damaged product, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or refund.
Connect With Us
Follow us on social media for the latest updates, tips, and exclusive offers:
- Instagram: @hey_girl.eg
- Facebook: @HeyGirlGlam
- TikTok: @heygirlglam.eg
Thank you for choosing Hey Girl!